Payment Methods
- Credit, Debit or ACH: We accept all major credit cards, debits cards, and ACH payment through our direct booking partner, WeTravel.
- Check or Wire Transfer: Check or Wire Transfer options are available for programs with a total cost greater than $5000. Please contact us if you wish to pay by one of these methods.
- Make checks out to: Mountain Shadow Adventures
- Mail to: Jordan Cargill, Mountain Shadow Adventures, PO Box 1514, North Conway, NH 03860
- Wire transfer instructions can be found here
Payment Schedule – Northeast Programs
- At Booking: 50% non-refundable deposit required to secure your spot and/or dates.
- 60 Days Before Program Start: program balance is due. If balance is not received 30 days before departure, your reservation will be cancelled. No refunds will be issued.
- Bookings within 60 Days of Program Start: payment is due in full upon booking.
Payment Schedule – Domestic Programs outside of the Northeast and International Programs
- At Booking: 30% non-refundable deposit required to secure your spot and/or dates.
- 120 Days Before Program Start: program balance is due. If balance is not received 90 days before departure, your reservation will be cancelled. No refunds will be issued.
- Bookings within 60 Days of Program Start: payment is due in full upon booking.
- The schedule listed above apply unless otherwise noted in direct written communication with a representative of MSA or specifically noted in program information or marketing materials.
Gratuity
15%-25% of the program cost per person is the industry standard for a well-curated experience. Our guides appreciate your patronage and your support helps them pursue professional excellence. Cash or electronic transfer (e.g. Venmo or Cash App) is the preferred payment method. For more information on tipping your guide check out this excellent article by Outside.